Swell Shipping lets you quickly compare shipping rates from trusted carriers like UPS and Daylight Transport. You can get an instant quote, book your shipment online, pay securely, and track your surfboard in real time — all from one place.
No, you can get an instant quote without creating an account. However, creating an account allows you to save your shipping addresses, view order history, track shipments, and manage your bookings more easily.
Yes! Once you create an account, you can save multiple addresses and set one as your default "Ship From" address. This makes it faster to get quotes and book shipments in the future.
The Declared Value represents the insured amount of your shipment. This is the maximum amount you can claim if your package is lost or damaged during transit. For Daylight Protect coverage, the maximum allowed declared value is $100,000.
If your shipment is damaged, you can file a claim through your Swell Shipping account. You'''ll need to provide photos of the damage, the original packaging, and proof of value. Our team will review your claim and work with the carrier to process it according to their policies. For Daylight Protect coverage, claims are typically processed within 5-7 business days.
We partner with trusted carriers including UPS and Daylight Transport. We'''re continuously expanding our network to provide you with the best rates and service options for your surfboard shipping needs.
Currently, Swell Shipping focuses on domestic shipments within the United States. We'''re working on adding international shipping options in the near future. Please check back or contact our support team for updates on international availability.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. Payment is processed securely at the time of booking. You'''ll receive an email confirmation with your receipt and shipping details.
Our customer support team is here to help! You can reach us by email at sales @swellshipping.com or call us at +1-800-000-0000. We'''re available Monday through Friday, 9 AM to 6 PM PST. You can also submit a support request through your account dashboard.
Yes! Once you book a shipment, you can download your shipping labels and invoices directly from your account dashboard. Labels are provided in PDF format and can be printed on standard 8.5" x 11" paper. Invoices are also available in PDF format for your records.